Venezuelan Assistance Corp- VAC
The Challenge
Venezuelans living in both Venezuela and abroad (the diaspora is estimated at 5 million people) are very vulnerable when they need medical assistance. Those in Venezuela face a collapsed public health system and a private network of providers that are overwhelmed and sometimes unable to provide life-saving care due to the supplies scarcity, water shortage and power outages. Venezuelans abroad are more likely to be uninsured, especially in countries with no public option, due to lack of knowledge of the systems, low purchasing power and, depending on the country, discrimination. Both groups are constantly targets of predatory practices and fraud when trying to access insurance policies.
The Result
Venezuelan Assistance Corp, or VAC, offers vetted insurance policies to Venezuelans in Venezuela and abroad, providing both employment within the diaspora and ensuring that those in need of assistance don’t fall for predators. Through their website, designed only for informational purposes only, VAC seeks to convey a message of trust by emphasizing the availability of the service and moving away from traditional insurance branding and aesthetics that are associated with complications, fraud and bad customer service.